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Service OrdersBilling
Toll RatingCABS Process
General PlantTrouble Reporting
Our Trouble Reporting application allows you to enter the system and maintain subscriber trouble information. It allows the user to design trouble tickets containing user-defined codes such as source, report, schedule, appointment, test, fault, cause, plant class, plant item, plant usage, manufacturer, weather, action taken, completion, and employee number codes. The Trouble Reporting system tracks the trouble from start to completion and produces full analysis reports.
DataEast Trouble Reporting Highlights:
- Subsequent and common cause tickets.
- Automatic Crediting of service and equipment charges.
- Entry of Service Charges.
- Validates against disconnect for Non-Payment information.
- User-defined dispatch tracking.
- Attached to plant line card and automatically reassigns cable and/or central office facilities.
- Unlimited memo screen information.
- Trouble ticket printout up to 20 locations.
- Buried drop wire requirements reporting.
- User-defined reporting.
- Unlimited trouble history capability.
- Purge trouble file by date range selection.
 
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Service Orders Billing Toll Rating
CABS Process General Plant Trouble Reporting
Products Company Request Info
Links Clients Only Home
CABS Process General Plant Trouble Reporting
Products Company Request Info
Links Clients Only Home
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