Billing





Subscriber
Service Orders
Billing

Toll
Toll Rating
CABS Process

Plant
General Plant
Trouble Reporting

DataEast Customer Billing Overview

Our Customer Billing application generates billing charges by utilizing the toll call charges, subscriber local service charges, and associated adjustments. The applicable taxes are calculated for any of the charges that have been designated as taxable through user defined tax profiles. The system allows for tax-exempt subscribers and elements. The system will also accommodate and calculate local service charges for both individual and group-designated subscriber telephone numbers, prorate where appropriate, and bills in advance or arrears. Internet billing is easily processed within the system. We generate 8-1/2" X 11" customer statements that allows for high flexibility in a variety of formats.

DataEast Customer Billing Highlights:
  • Local service charges in detail or summary format.
  • Individual amount breakdown for service and equipment.
  • Long distance calls detail by date for individual or group.
  • Total long distant charges.
  • Optional calling plan details and summaries.
  • Internet billing.
  • Discount package pricing.
  • ACH file creations for transfer to financial organizations.
  • Excellent reporting for all aspects of the billing process.

DataEast Customer Billing Process Flow

Service Orders  Billing  Toll Rating
CABS Process  General Plant  Trouble Reporting

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